Contesting Rent Increases Due to Maintenance Issues in UAE

UAE Property Advice: Contesting Rent Increases Due to Maintenance Issues

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Apr 21, 2025

Renting a property can come with its own set of challenges, especially when it comes to maintenance issues. As a tenant in the UAE, you have certain rights that protect you from unjust rent increases, particularly if your living conditions are not being properly maintained. It's important to know what these rights are and how you can enforce them if necessary.


Many tenants face problems such as broken plumbing, faulty electrical systems, or pest infestations. These issues can significantly impact your quality of life. When landlords do not address these maintenance problems, it becomes unfair for them to increase the rent. Understanding how to document and report these issues can provide you with the leverage you need to contest any rent hikes that you believe are unjust.


This article will guide you through the steps to contest rent increases due to poor maintenance. From knowing your rights to effectively documenting problems, we have laid out everything you need to protect yourself and possibly lower your rent. 


Knowing Your Rights as a Tenant in the UAE


As a tenant in the UAE, it’s important to understand your rights, particularly when it comes to rent increases and maintenance issues. The UAE has clear laws to protect tenants. According to the Real Estate Regulatory Agency (RERA), landlords must ensure that the property is in good habitable condition and carry out necessary repairs and maintenance.


You have the right to refuse rent increases if you can prove that the landlord has not maintained the property properly. The RERA law states that rental disputes can be resolved in favor of the tenant when the property’s poor condition is due to the landlord’s negligence. This means that if your landlord increases the rent despite ongoing maintenance issues, you can contest it.


To enforce your rights, you must follow the legal procedures in place. This involves notifying your landlord of the maintenance issues and giving them a reasonable amount of time to fix the problems. If they fail to do so, you can file a complaint with the Rental Dispute Settlement Center. These steps protect you from unfair rent increases and ensure that the property is safe and livable.


Common Maintenance Issues Affecting Rent


Maintenance issues can range from minor inconveniences to major problems that affect your living conditions. Here are some of the most common issues that tenants face:


  • Plumbing Problems: Leaky faucets, clogged drains, and broken pipes can lead to water damage and mold growth, making the home unhealthy to live in.

  • Electrical Issues: Faulty wiring or outdated electrical systems can pose serious safety hazards, including the risk of fire or electrical shocks.

  • Pest Infestations: Cockroaches, bedbugs, and rodents can cause significant discomfort and health issues. Landlords are responsible for pest control treatments.

  • Structural Damage: Cracks in walls, broken doors or windows, and roof leaks can compromise the safety of the property and need immediate attention.

  • Heating and Cooling Systems: Malfunctioning AC units or heaters can make living conditions unbearable, particularly during extreme weather conditions.


If you experience any of these issues, it’s important to document them and report them to your landlord promptly. Proper maintenance is essential not just for comfort but also for safety. These common issues, when left unattended, can become grounds for contesting any rent increases proposed by your landlord.


How to Document and Report Maintenance Problems?


Properly documenting and reporting maintenance issues is crucial when contesting rent increases due to poor conditions. Start by keeping a detailed record of all problems. Note the date and time when you first noticed the issue and describe it thoroughly. Take clear photos and videos as evidence. Visual proof can be very effective in highlighting the severity of the problem.


Next, inform your landlord in writing. Emails are ideal as they create a time-stamped record of your communication. Clearly describe the issue and attach your photos or videos. Request a timeline for repairs. Follow up if you don’t receive a response. Keep copies of all correspondence and any responses you get.


If the landlord does not address the problem in a reasonable timeframe, you can escalate the issue. File a formal complaint with the Rental Dispute Settlement Center. Provide all your documentation and evidence to support your case. Proper documentation not only helps in contesting rent increases but also shows that you have taken responsible steps to resolve the issues.


Steps to Contest Rent Increases Due to Poor Maintenance


Contesting a rent increase involves several steps. First, gather all your documentation, including records of reported maintenance issues, communication with your landlord, and any responses. Your detailed and organized evidence will strengthen your case.


Next, notify your landlord of your intention to contest the rent increase. Clearly state that the rent hike is unjust due to the unresolved maintenance issues. Reference your earlier communications and the evidence you have gathered. Sometimes, landlords may reconsider the increase when faced with well-documented reasons.


If the landlord insists on the rent increase, you can file a complaint with the Rental Dispute Settlement Center. Submit all your evidence, including photos, videos, and written records. Be clear and concise in your complaint. Explain how the unresolved maintenance problems impact your living conditions and why the rent increase is unfair. The center will review your case and may arrange a mediation session to resolve the issue.

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